To initiate a return please email us at firstname.lastname@example.org.
Our policy lasts 14 days. If 14 days have gone by since you received your item(s), unfortunately we cannot offer you a refund or exchange. All sale OR discounted items are final.
To be eligible for a return, your item must be unused and in the same condition that you received it, with tags still attached. To complete your return, we require the receipt that was included with your shipment. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please allow 3-4 business days for your return to be processed.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card within a 5-10 business days.
All sale items are final. We cannot offer an exchange or refund.
Due to our high turnover rate, we suggest purchasing the item in the size you are needing, and returning the item previously purchased. This ensures you get the size you need before it selling out.
If you are shipping a purchase over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Copper Theory is not responsible for lost or stolen packages. The risk of loss and title for product(s) purchased by you pass to you upon our delivery of the product(s) to the carrier.